Terms & Conditions

Effective Date: 29 April 2026

Welcome to vvippsychics.com services ( “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile application, and any services provided by us (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

1. Acceptance of Terms

By using our website or Services, you agree to these Terms and any additional guidelines or rules posted on the Website, mobile application. These Terms form a binding legal contract between you and vvippsychics.com. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

2. Definitions

• User / You: Any person who visits, browses, or uses the Website or Services.
• Services: Includes all consultation services (chat, call, reading, reports), digital products, subscriptions, and related offerings.
• Content: Refers to text, graphics, predictions, charts, reports, images, audio, video, or other materials made available on the Website.

3. Eligibility

Users must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Services.

4. Account Registration

To access certain Services, you may need to create an account. You agree to:

• Provide accurate and complete information.
• Maintain and promptly update your information.
• Keep your account credentials confidential.
  You are responsible for all activity under your account.

5. Use of Services

Our Services provide spiritual and astrological guidance, forecasts, interpretations, and entertainment-oriented insight. These are not professional advice (medical, legal, financial, or otherwise). Any reliance on the Services is at your own discretion.

6. Payment & Fees

Fees for paid Services will be displayed at the time of purchase. All prices are in the INR Indian currency, USD Doller show of just for idea approx. and may include or exclude taxes depending on your location.

You agree to pay all charges at the prices then in effect, and you authorize us to charge your chosen payment method. Payment processing may be handled by third-party payment providers.

7. Wallet Credits

     VVIPPsychics.com provides a Wallet feature where users can add funds and use them to book services.

Key Wallet Rule

Wallet balance is meant only for use within VVIPPsychics.com.
Wallet money cannot be withdrawn as cash or transferred to bank account Credits are non-refundable and cannot be exchanged for cash.

If you close account credits can be transfer to your bank account or back to same method.

• Unused credits may expire based on terms displayed on the Website. Read wallet policy*

8. Refund & Cancellation Policy

Refunds and cancellations are subject to the specific terms applicable to each Service. Unless otherwise stated, once a consultation has been delivered (whether by chat, call, report, or other method), no refund will be issued.

A refund may be considered only under exceptional circumstances and in our sole discretion. Read refund policy*.

9. User Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal data. By using our Services, you consent to such data practices.
For tarot, astrology and other reading purpose they can ask like name, birth details. All are confidential and not sold or rented to third parties. Read privacy policy page be careful.

10. Intellectual Property

All Content on the Website, including software, text, graphics, charts, logos, and designs, is the property of vvippsychics.com or its licensors and protected by copyright, trademark, and other intellectual property rights.

You agree not to copy, reproduce, publicly display, distribute, or create derivative works without prior written permission.

11. User Conduct

You agree not to:

• Use the Services for any unlawful purpose.
• Upload any harmful, abusive, or offensive content.
• Attempt to interfere with the Website’s security or functionality.

12. Limitation of Liability

To the maximum extent permitted by law:

• We and our affiliates, agents, or licensors are not liable for indirect, incidental, special, or consequential damages.
• We do not guarantee accuracy, completeness, or results from use of the Services.
• Your use of the Services is at your own risk. Result can be vary person to person.

13. Indemnification

You agree to indemnify and hold vvippsychics.com, its officers, directors, employees, and partners harmless from any claims, losses, liabilities, and expenses arising from:

• Your use of the Services.
• Your violation of these Terms.
• Your violation of any rights of a third party.

14. Termination

We may suspend or terminate your access to all or part of the Services at any time, with or without cause or notice. Upon termination, your right to use the Services immediately ceases.

15. Changes to Terms

We may modify these Terms at any time. The updated Terms will be effective upon posting to the Website. Your continued use constitutes acceptance of the updated Terms.

16. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of these Terms shall be subject to the exclusive jurisdiction of courts in Noida, India.

17. Contact Information

If you have questions or concerns about these Terms, please contact us at:
Email: contact@vvippsychics.com
Website: https://vvippsychics.com/

PRIVACY POLICY

Effective Date: 29 April 2026

Welcome to vvippsychics.com (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, consultations, and digital products.

By using our website or services, you agree to this Privacy Policy. If you do not agree to these Terms, please do not use the Services.

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1. Information We Collect

We may collect the following information: we do not sell or rented to third parties

A) Personal Information

• Name
• Email address
• Phone number / WhatsApp number
• Billing address
• Payment information (processed securely through third-party trusted payment gateways)

B) Astrology & Spiritual Information

• Date of birth
• Time of birth
• Place of birth
• Horoscope details
• Relationship details (only if shared by you voluntarily)

C) Technical Information

• IP address
• Device information
• Browser type
• Location (approximate)
• Website usage data via cookies

2. How We Use Your Information

             We use your information for purposes including:

• Providing astrology, psychic reading, tarot, numerology, and spiritual services
• Creating your personalized reports and guidance
• Improving customer service and user experience
• Sending appointment updates and service-related notifications
• Sending promotional offers (only if you allow it)
• Preventing fraud, misuse, and illegal activity
• Legal compliance and internal record keeping

3. Payment Information

We do not store your credit/debit card details. All payments are processed through secure third-party payment gateway Razorpay, PayPal. We only receive confirmation of payment status.

 

4. Cookies Policy

We may use cookies and similar technologies to:

• Improve website performance
• Track website traffic and analytics
• Provide better user experience
• Save user preferences

You can disable cookies from your browser settings, but some website features may not function properly. We do not sell or rented to third parties. Read more in COOKIE POLICY.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited data only with:

• Payment gateway providers
• Technical service providers (hosting, analytics, security tools)
• Legal authorities if required by law

6. Data Security

We implement strict security measures to protect your data. However, no internet-based platform is 100% secure. By using our website, you acknowledge and accept this risk. We do not sell or rented to third parties

7. User Rights

You may request:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)

To request this, email us at: contact@vvippsychics.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. You should review their policies separately.

9. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of the website means you accept the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy, contact us:

Email: contact@vvippsychics.com
Website: https://vvippsychics.com

  COOKIES POLICY

Effective Date: 29 April 2026

This Cookie Policy explains how vvippsychics.com (“we”, “our”, “us”) uses cookies and similar tracking technologies on our website https://vvippsychics.com/.

By using our website, you agree to the use of cookies as described in this policy. If you do not agree to these Terms, please do not use the Services.

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1. What Are Cookies?

Cookies are small text files stored on your device (computer/mobile/tablet) when you visit a website. Cookies help websites function properly, remember preferences, and improve user experience.

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2. Why We Use Cookies

We use cookies to:

• Improve website performance and speed
• Remember user login and preferences
• Understand user activity and behaviour
• Provide better customer experience
• Track traffic and analytics
• Prevent fraud and unauthorized access
• Improve marketing and advertising effectiveness

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3. Types of Cookies We Use

A) Essential Cookies

These cookies are necessary for website functionality, such as login access, navigation, and secure payment processing.

B) Performance & Analytics Cookies

These cookies help us analyze traffic and visitor behaviour to improve our services and user experience.

Example: Google Analytics, Meta Pixel, etc.

C) Functional Cookies

These cookies remember user preferences like language settings, saved details, and customized browsing options.

D) Advertising & Marketing Cookies

These cookies are used to show relevant ads on platforms like Google, Facebook, Instagram, etc.

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4. Third-Party Cookies

We may allow third-party service providers to place cookies on our website for analytics, advertising, or security purposes. These third-party cookies are governed by their respective policies.

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5. How to Control Cookies

You can control or delete cookies anytime from your browser settings.

However, disabling cookies may affect website performance and some features may not work properly.

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6. Updates to Cookie Policy

We may update this Cookie Policy at any time. Changes will be posted on this page and will be effective immediately. We do not sell or rent any personal data to third parties.

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7. Contact Us

If you have any questions regarding this Cookie Policy, contact us:

   contact@vvippsychics.com
   https://vvippsychics.com/

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WALLET POLICY / WALLET TERMS VVIPPsychics.com

Effective Date: 29 April 2026

VVIPPsychics.com provides a digital wallet facility (“Wallet”) that allows users to add money/credits and use the same to purchase consultations, reports, and other services available on the website/app.

By using the Wallet, you agree to the following terms:

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1. Wallet Balance & Usage

• Wallet balance can be used only for purchasing services on VVIPPsychics.com.
• Wallet money cannot be used outside the VVIPPsychics.com platform.
• Wallet balance is not a bank account and does not earn any interest.

2. Adding Money to Wallet

• Users may add money to their wallet using available payment methods.
• Once money is successfully added, it will reflect in the wallet balance.
• VVIPPsychics.com reserves the right to set minimum and maximum wallet top-up limits.

3. Wallet Credits & Promotional Balance

Wallet balance may include:

• Paid Wallet Balance (money added by user)
• Bonus Credits / Promotional Credits (provided by VVIPPsychics.com through offers)

Important:

• Promotional/bonus credits are free credits and are non-refundable and non-transferable.
• Promotional credits may have expiry dates.

4. Wallet Refund & Non-Refundable Rule

• Wallet balance once added is generally non-refundable.
• Wallet money can only be used to purchase services on VVIPPsychics.com.
• No cash withdrawal or bank transfer is allowed from the wallet.

Refund may be considered only if:
✅ Money added but wallet not credited
✅ Duplicate transaction occurred
✅ Payment failed but amount deducted

     

In such cases, refund will be processed after verification.

5. Wallet Deduction & Service Consumption

• Wallet balance will be deducted automatically when you book a service or consume consultation minutes.
• If consultation minutes are partially used, remaining balance will remain in wallet
• Once minutes or service is consumed, it is considered delivered and cannot be reversed.

6. Wallet Expiry

• Paid wallet balance may not expire. Unused account may charge with maintenance charges
• Bonus/promotional credits may expire as per the campaign rules.
• VVIPPsychics.com reserves the right to remove expired promotional credits.

7. Wallet Transfer Restrictions

• Wallet balance cannot be transferred to another user account.
• Wallet balance cannot be exchanged for cash or gift cards.
• Selling wallet credits is strictly prohibited.

8. Fraud Prevention & Wallet Misuse

VVIPPsychics.com reserves the right to suspend or terminate wallet access if we detect:

• fraudulent payments
• chargeback abuse
• suspicious transactions
• multiple fake accounts
• misuse of promotional credits

If fraud is detected, wallet balance may be frozen or forfeited.

9. Wallet Statement & Errors

If you notice an error in wallet balance or transaction history, you must notify us within 24 hours of the transaction. VVIPPsychics.com will investigate and resolve it as per verification.

10. Changes to Wallet Policy

VVIPPsychics.com may modify wallet terms, offers, or rules at any time without prior notice. Updated policy will be effective immediately after posting.

11. Contact for Wallet Support

For wallet-related issues, contact:

contact@vvippsychics.com

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REFUND & CANCELLATION POLICY

Effective Date: 29 April 2026

At vvippsychics.com, we strive to provide high-quality astrology and psychic reading services. Due to the nature of spiritual consultations and personalized digital services, we follow a strict but fair refund and cancellation policy.

By purchasing our services, you agree to this Refund & Cancellation Policy. By booking any consultation, purchasing any report, or adding money to your wallet, you agree to this policy.

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1. No Refund After Service Delivery

Once a consultation session has started (chat/call/video) or a report has been delivered, the service is considered completed and no refund will be provided.

This includes:

• Consultation started (chat/call/video)
• Minutes consumed from wallet
• Report / PDF / kundli delivered
• Personalized reports
• Remedy guidance
• Service partially used

2. Cancellation Before Service Starts

If you cancel before the consultation begins, you may be eligible for:

• Rescheduling OR
• Partial refund OR
• Wallet credit (for another reading)

Approval depends on the service type and timing.

3. Eligible Refund Cases

Refund may be considered only if:

•  Payment deducted but service not received
   Technical error from our side prevented consultation
   Duplicate payment made by mistake
  Consultant unavailable and no reschedule option provided

In such cases, refund may be processed after verification.

4. Non-Refundable Cases

Refunds will NOT be provided for:

❌ Change of mind after booking
❌ Dissatisfaction with prediction/result
❌ Personal belief differences
❌ Customer not responding during consultation time
❌ Wrong details provided by customer (wrong DOB/time/place)
❌ Network/phone issues from customer side
❌ Missed appointment by customer
❌ Completed or partially used session minutes

5. Refund Processing Time

If approved, (approval can take 3 to 5 business days) to your wallet. refund will be processed within:

  7 to 15 business days
(depending on your bank/payment gateway)

6. How to Request a Refund

To request a refund, contact us within 24 hours of payment with:

• Full name
• Registered email/phone
• Payment screenshot or transaction ID
• Service details
• Service booked or wallet top-up details
• Reason for refund request

Email: contact@vvippsychics.com
 

7. Chargeback Policy

If a customer files a false chargeback without contacting us first, we reserve the right to:

• Block the account permanently
• Cancel future services
• Take legal action if required

8. Service Rescheduling Policy

If you want to reschedule your session, you must inform us at least 3 hours before your appointment time. Rescheduling is subject to availability.

9. Final Decision

All refund decisions are made solely by vvippsychics.com Management and will be final.

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No-Refund Clause for Digital Products

All downloadable products, reports, PDF remedies, kundli reports, and personalized digital services are strictly non-refundable once delivered.

Contact Us

For any support, reach out to us:

Email: contact@vvippsychics.com
Website: https://vvippsychics.com/

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COMMUNITY GUIDELINES

Effective Date: 29 April 2026

Welcome to vvippsychics.com. Our goal is to create a safe, respectful, and supportive platform for spiritual guidance, astrology, and psychic consultations.

By using our website, chat, call services, or any community feature, you agree to follow these Community Guidelines.

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1. Respectful Communication

You must treat our consultants, staff, and other users with respect.

✅ Allowed:

• Honest questions
• Respectful feedback
• Spiritual discussion
• Consultation requests

❌ Not allowed:

• Abuse, harassment, threats
• Hate speech or discriminatory language
• Vulgar, obscene, or offensive content
• Personal attacks on astrologers/psychics

2. No Illegal or Harmful Use

You may not use our platform for illegal activities including:

• Fraud or cheating
• Blackmail or threats
• Hacking attempts
• Sharing stolen personal data

Any suspicious activity may result in immediate account suspension.

3. No Explicit Adult Content

VVIPPsychics.com is a spiritual platform. Users are strictly prohibited from sharing:

• Pornographic or sexually explicit content
• Requests for adult services
• Any inappropriate images, texts, or voice messages

Violation may lead to permanent ban.

4. No Spamming or Promotions

You may not:

• Send spam messages
• Promote other websites, services, or apps
• Share referral links
• Advertise personal business

5. No False Complaints or Refund Abuse

Users must not misuse the refund system.

• False refund requests
• Fake chargebacks
• Misleading complaints to harm the platform

Such actions may lead to account termination and legal action.

6. Personal Responsibility

You understand that astrology and psychic guidance is based on spiritual interpretations. You must use the advice responsibly and not use the platform to make harmful or dangerous decisions.

7. Recording & Misuse of Consultations

Users are not allowed to:

• Record calls or sessions without permission
• Share consultation screenshots publicly
• Upload consultant voice clips/videos online

This is strictly prohibited and may result in legal action.

8. Reporting Violations

If you experience abusive behavior or suspicious activity, you can report it to us at:

contact@vvippsychics.com

9. Our Rights

We reserve the right to:

• Monitor chats for safety and fraud prevention
• Suspend accounts violating policies
• Block users without notice
• Deny service if misuse is detected

10. Updates to Community Guidelines

We may update these guidelines at any time. Continued use of our platform means you accept the updated guidelines.

 

  ARBITRATION & DISPUTE RESOLUTION CLAUSE

Effective Date: 29 April 2026

Arbitration & Dispute Resolution

In the event of any dispute, controversy, claim, or disagreement arising out of or relating to the use of this Website, Services, consultations, payments, refunds, or these Terms & Conditions (“Dispute”), the parties shall first attempt to resolve the Dispute amicably through mutual discussion within 15 (fifteen) days from the date of written notice.

If the Dispute is not resolved amicably within the above time period, the Dispute shall be referred to and finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (India), as amended from time to time.

Arbitration Rules & Procedure

• The arbitration shall be conducted by a sole arbitrator, mutually appointed by VVIPPsychics.com.
• The seat and venue of arbitration shall be Noida, Uttar Pradesh, India
• The arbitration proceedings shall be conducted in the English language.
• The arbitral award shall be final and binding on both parties.
• Each party shall bear its own costs unless otherwise decided by the arbitrator.

Jurisdiction

Subject to the arbitration clause above, courts located in Noida, Uttar Pradesh, India shall have exclusive jurisdiction over any matter arising from these Terms.

Injunctive Relief

Nothing in this clause shall prevent VVIPPsychics.com from seeking urgent injunctive or equitable relief from a court of competent jurisdiction for matters relating to:

• intellectual property rights,
• fraud,
• misuse of platform,
• unauthorized recordings,
• payment chargebacks or cybercrime.

By using our Website and Services, you agree that arbitration is the primary method of dispute resolution.

 

DISCLAIMER

Effective Date: 29 April 2026

The services provided on vvippsychics.com. including astrology consultations, tarot readings, psychic readings, numerology, Vastu guidance, spiritual healing guidance, horoscope predictions, and related content are provided for spiritual guidance and entertainment purposes only.

By using our website or services, you agree to the following disclaimer:

1. Guarantee of Results?

All readings and guidance are based on spiritual interpretations, intuition, astrology calculations, and experience spiritual guidance and entertainment purpose. Outcomes may vary for each individual. Therefore:

• We aim for high-quality insights but cannot guarantee the absolute precision of all shared content.
• We do not guarantee that predictions will come true these all are for spiritual guidance and entertainment purpose.
• Results depend on many personal and external factors.
• Please note that results are subjective and depend on factors unique to each individual's situation

2. Not a Substitute for Professional Advice

Our services are not a replacement for:

• Medical advice
• Legal advice
• Financial advice
• Psychological therapy
• Professional counselling

If you need professional assistance, please consult a certified professional.

3. Personal Responsibility

You agree that any decisions you make after receiving guidance from our consultants are your personal responsibility. Vvippsychics.com is not responsible for any loss, damage, emotional distress, or financial impact arising from your decisions.

4. Health & Emergency Disclaimer

We do not diagnose, treat, cure, or prevent any disease.
For medical emergencies, consult a doctor or local emergency services immediately.

5. Service Usage Agreement

By purchasing or using our services, you acknowledge that you are voluntarily seeking spiritual guidance and understand its nature.

6. Limitation of Liability

To the maximum extent allowed by law, vvippsychics.com and its team shall not be liable for any direct, indirect, incidental, or consequential damages related to the use of our website or services.

7. Contact

If you have questions regarding this Disclaimer, contact us at:

Email: contact@vvippsychics.com